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Privacy Policy

Effective 7 September 2026. Written in plain English. Not yet reviewed by a lawyer.

This policy explains how Kyle Behrend Pty Ltd ("we", "us"), which operates Rehomed, handles personal information. We aim to comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1What we collect

  • Enquiry details. When you ask for a free mockup we collect your website address, your email address and, if you give it, your phone number. We use these to build the mockup and to reply to you.
  • Your organisation's public website content. To build a mockup or a rehomed site we read the pages your organisation already publishes: text, images, logos and links. We do not log in to anything or read private pages.
  • Customer details. If you become a customer we hold your name, organisation, contact details, domain and hosting details, and the content you ask us to publish.
  • Visitor data on rehomed.app. Our hosting provider records basic technical information such as IP address, browser and pages requested to serve the site and keep it secure. We do not run advertising trackers on rehomed.app.

2How we use it

  • to build the free mockup you asked for and send it to you;
  • to provide, host, maintain and change your rehomed website;
  • to answer support requests and send invoices;
  • to keep our service secure and meet legal obligations.

We do not sell personal information. We do not send marketing email unless you ask for it.

3Automated tools (AI)

We use AI tools to help read your public website, organise its content and draft page layouts. Content you give us is processed for that purpose only. We check everything a person will read before it goes live and we never invent facts, people, animals or testimonials.

4Websites we host for customers

When we host your organisation's website, you decide what is published and you are responsible for the personal information it contains. Donations, memberships, adoption applications and similar forms stay with the providers you already use. We link to them; we do not receive card details or donor records.

5Service providers and where data is held

  • Vercel hosts rehomed.app and customer sites (Sydney, Australia and a global network).
  • Supabase stores content for customers on the Home + Database plan (region chosen at setup and recorded in your agreement).
  • Resend delivers our transactional email (United States).
  • GitHub stores the code for sites we build (United States).

Using our service therefore involves disclosure of some personal information overseas, mainly to the United States.

6Keeping and deleting information

We keep enquiry details for up to 12 months after our last contact, then delete them. We keep customer records while you are a customer and for as long as tax law requires afterwards. Email us at any time to ask what we hold about you, to correct it, or to have it deleted.

7Security

Sites we host are served over HTTPS. Access to customer content is limited to the people who work on your site. No system is perfectly secure, and if a breach is likely to cause serious harm we will tell you and the regulator as the law requires.

8Complaints

If you have a concern, email us first and we will respond within 30 days. If you are not satisfied you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

9Contact

Kyle Behrend Pty Ltd (ABN 88 699 700 000). Email hello@kylebehrend.com.